Thanks for shopping at BeRoyal.
If you are not entirely satisfied with your purchase, we’re here to help.
You have 14 calendar days to return or exchange an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Please Contact us by E-mail in order to return, exchange or refund an item.
Returns without pre-approval, and improperly or uninsured packages will be refused upon receipt.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your PayPal.
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Return shipping is under your responsibility and any charges, taxes or customs that will apply to the return shipping will be deducted from the refund amount.
If you receive a refund, the cost of return shipping or customs will be deducted from your refund.
Ensuring returned parcels is the responsibility of the customer, if a parcel is lost or stolen we will not be able to refund.
If you have any questions on how to return your item to us, contact us.